Privacy Policy for Online Course Experts
Last Updated: May 21, 2025
Welcome to Online Course Experts (https://www.onlinecourseexperts.com). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect several types of information for various purposes to provide and improve our Service.
a. Personal Data
When using our Service, we may request certain personally identifiable information ("Personal Data"), including but not limited to:
- Email address
- First and last name
- Phone number
- Academic level and subject(s) of interest
- Payment information (processed via secure third-party payment gateways; we do not store full credit card details)
- Any information you voluntarily provide during consultations or service delivery
b. Usage Data
We may collect information about how the Service is accessed and used ("Usage Data"). This may include IP address, browser type and version, pages visited, time and date of visits, time spent on pages, device identifiers, and diagnostic data.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Google Analytics) to track activity on our Service. You may configure your browser to refuse cookies; however, some parts of the Service may not function properly if cookies are disabled.
2. How We Use Your Information
- To provide and maintain our services
- To notify you of changes to our services
- To enable interactive features when you choose to use them
- To provide customer support
- To analyze usage and improve our services
- To monitor and resolve technical issues
- To process payments
- To respond to inquiries and service requests
- For marketing purposes, where permitted by law and with your consent
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: Trusted third parties who assist in operating our Service (e.g., payment processors, analytics providers) under confidentiality obligations.
- For Legal Requirements: To comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.
- With Your Consent: For any other purpose disclosed with your explicit consent.
4. Data Security
We use commercially reasonable safeguards, including SSL encryption and secure servers, to protect your Personal Data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Data Protection Rights
Depending on your jurisdiction (including GDPR where applicable), you may have rights to access, correct, delete, restrict, or transfer your Personal Data, and to withdraw consent at any time.
Please contact us to exercise these rights. Identity verification may be required.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction, where data protection laws may differ.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
Email: care@onlinecourseexperts.com
Website: https://www.onlinecourseexperts.com/contact-us
WhatsApp: Available via our website